Could not be more pleased with our project from start (design) to completion. Very competent and professional. Open to our questions and always willing to give answers and suggestions all through the project. Willing to discuss problems or concerns as they appeared through the project and fixed them without complaint as they would have repaired in their own home. Courteous, respectful and professional by all employees involved in our project. In the expected week it took to complete, each appeared as promised and worked very hard each day most beyond eight hours. Very neat in their work and cleaned up each evening. Very pleased with Bath Planet Omaha and now enjoying our bathrooms. Would recommend and would also rate the employees, business and product 5+++.
I just love my walk in tub, my whole bathroom make over was great. The guys were great they did a wonderful job. They kept things clean as they worked and didn't leave any mess behind. I look forward to using my tub everyday. I would highly recommend this to anyone. You will simply love it!
I lived in this place with a cheap, kit bathtub/shower combo for almost five years that didn't even have a slope or rim on the back and was so uncomfortable I couldn't even stay in it. I got several estimates a couple of years ago and they were so expensive and the time line was weeks at best, that I gave up on it, including BathPlanet because the rep at the time said there was no way for me to try out a tub and I didn't want to end up with something else that was not usable. This time, the rep was Mitchell Gearhart, and he gave me the option to go up to Denver and "test drive" a tub, which sealed the deal. In December, Carlos the plumber came out with the kit and indeed, got it done in 12 very long hours and it was a fascinating procedure to watch. He was extremely patient and competent and came back in a week to check for leaks, etc. and I had my first soak and read the second day. It is beautiful, deep and comfortable and the fixtures are lovely. The BP staff was great to work with and did everything in a timely manner. I would never have survived a long process of having people working here and this was the perfect solution. My only regret is that I didn't do it sooner.
Just want to pass along the great experience we had. We had top notch service from start to finish. The folks we dealt with were all very helpful and professional, answered all our concerns, gave us a great price, and the work that Jake Simon and his co-worker did was great. They were at the house when they said they would be, worked quickly, kept the area clean, even as they were working. They answered all my nosey questions throughout the project and consulted us if they needed to change anything. And they completed the project in 4 days!! It is a small bathroom but they made it into a beautiful room that will exceed our needs well into our later years. NO GROUT to keep clean! I have shown off the work to many neighbors and highly recommended your company to everyone who will listen. Hope to send projects your way here in Denver. I have tons of family in Lincoln/Omaha so I have been spreading the word there too. Thanks so much for giving us the kind of service and materials we expect but seldom find.
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